our official YouTube and Facebook can be accessible easily .Just search GameSir on YouTube and Facebook .You can get more information about our controller or games ,even some surprise or gifts here.
- We ship worldwide by aliexpress standard shipping methord, Singapore Post, DHL etc.
- All products are in stock, please, feel free to purchase any item. All orders are being processed within 48 hours after the payment verification.
- Please, make sure your name and address, stated at AliExpress, are correct. If name or/and address are incorrect, the case of return or not receipt of the product will be on customer’s responsibility.
- The packages are sent within 2-4 working days after payment verification. The tracking information about the packages, sent by China/Singapore Post, is usually displayed within 3-5 working days.
- If you have not received your shipment within 30 days after the payment, please, feel free to contact us. We will track the shipment and reply to you as soon as possible.
- 12-month warranty for maintenance, 30-day warranty for return or replacement.
- We pursuit 100% customers satisfaction, if you experience any problems with the product, please, feel free to contact us, we will find a solution as soon as possible.
- All our items come with one-year warranty, please, feel free to contact us, if you are not satisfied with the purchase. It is a great honor for us to supply the best products and provide high-quality service for you.
- You can contact us within 7 days, after you have received the product; we ASSURE you that we will give an answer to the claim within 30 days, if you experience any problems with our product.
- It is on customers’ responsibility for shipping charges of any items returned. It may take us up to 7 working days to process your claim, after we receive the product.
- We will pay a refund, if the item has not been received within the shipping time guaranteed or has been broken during the shipping.
- If our customer service is not online, you can contact us by email.
- We pursue high level of satisfaction with our service, the feedback is very important for us; we will appreciate, if you could contact us, before you give negative and neutral feedback, so that the situation can be resolved quickly and satisfactorily.
- Thank you for your 5-star feedback !