FAQ 1.Q: Why choose BroadLink black WiFi remote control? A: Black Bean is the BroadLink 2016\’s first new product, is the updated to the RM home version, the structure is compact, led programmes better uniformity, infrared remote control more stable performance. Black beans are E-control 4.0 first line support of new products, available through APP voice control(Only chinese at present), control more convenient. Such a high cost performance, black beans worth holding on to. 2.Q: What is the difference Black Bean, RM Pro and RM Home ? Black beans are intelligent infrared remote control, matching and control the infrared remote control such as TV sets, air conditioners, audio equipment. The uniformity of the indicator programme better, infrared remote control more stable performance. RM Pro intelligent IR RF remote controller, in addition to support for infrared remote-control devices, also supports volume electric curtains, door, radio frequency RF remote control devices such as lights, so RM Pro cost more than black beans.
3.Q: Each package contains power adapter?
Does not contain, noodles for the USB interface cable, please select the phones output power 5V 500mA power adapter used with this product.
4.Q: Black Bean Intelligent remote control how to use WiFi? (1). scan packaging box/manual Shang of II dimension code download APP, completed installation; (2). in APP in the click added equipment button, into configuration interface, entered phone where wireless network password, connected black beans power, led fast flash into configuration mode, click configuration interface “configuration” button completed configuration can; (3). Select control of electrical, cloud download and match control panel, match success can phone control appliances. If clouds don\’t have the necessary panels, according to APP tips learn on their own without having to worry about electrical appliances cannot be matched. (Note: detailed techniques to company official micro-credit services number: BroadLink611 updates for example) Customer Service Payment:
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. If you can\’t checkout immediately after auction close, please wait for a few minutes and retry.
1. All orders will be shipped within the promised processing time.
2. To help buyers reduce or avoid customs tax, we will write “Gift or Sample ” at USD20-50/pc value price on invoice. If you have any
suggestion, please leave a note in order.
3. Customs Tax should be paid by buyer, Seller can not support any Customs Tax.
4. Remote Area: For Remote area, DHL/Fedex/UPS/TNT will charge extra ” Remote Area Fee”, please understanding it.
5. Delivery Time: SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly
during the holiday season.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days,
it is considered used and we will not issue you a refund or replacement. Shipping cost is bear by both seller and buyer in half.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the
return. We only accept return the goods by Post or EMS.
3. We will bear all the shipping cost if the product(s) is (are) not as advertised.
1. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important! We request that you
contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. We appreciate 5-star positive feedback, It\’s good for our longterm business. We will also send the same feedback to you.